Information security


We take the security of your data seriously. Our commitment to safeguarding sensitive information is built on industry-leading practices and compliance with stringent standards. Here’s how we ensure the highest level of data security:


Data Security

We employ robust security measures to protect your data both at rest and in transit. We securely store data and recordings using advanced security features, with access restricted through authentication and strict user authorisation. We use SSL/TLS encryption protocols to protect your data as it moves between your device and our systems. This ensures that all transmitted data is secure and cannot be intercepted by unauthorised parties, providing you with peace of mind during all interactions with our platform.


Supporting Compliance with PPIP and PRIP

We are dedicated to helping health providers meet the requirements of the Privacy and Personal Information Protection Act (PPIP) and the Health Records and Information Privacy Act (PRIP). Our comprehensive security measures and best practices are designed to support your practice in safeguarding personal information, ensuring that you can deliver care while maintaining compliance and protecting patient privacy.


Adherence to Australian Privacy Principles

We also adhere to the Australian Privacy Principles (APPs). This framework guides us in managing personal information responsibly and transparently, ensuring that your privacy rights are respected at all times.


Data Stored within Australia

Your data is stored securely within Australia, in full compliance with local data protection regulations. By storing data domestically, we ensure that your information remains within Australian jurisdiction, giving you peace of mind regarding data sovereignty and compliance.


Please read our privacy policy for more information.